• RETURNS & EXCHANGES
    We are unable to provide returns and exchanges.
    Please make sure to check all details before purchasing—thank you for understanding!

    If the wrong item was delivered, please send an email to hello@sarastreet.com with your order number.

  • SHIPPING
    Please select the correct shipping option at checkout.
    “Sticker-only” shipping is for small flat items only (e.g. stickers and sticker sheets) and does not apply to plushies or A3 prints.

    Orders placed with the wrong shipping option will be cancelled and refunded.

  • LOCAL ORDERS
    Your orders will be shipping via SingPost and should reach you in 4-7 business days

  • INTERNATIONAL ORDERS
    We do deliver internationally but not every part of the world.

    Shipping rates are calculated at checkout
    Do note there might be taxes and charges incurred by your local courier.

    Your orders should reach you in 14-21 business days depending on your location and local courier service.

  • LOST MAIL
    We are not responsible for any lost untracked mail or orders with incorrect address/contact details.